1. Information We Collect
At BatchFirst, we operate on a principle of "Minimum Data Collection." You can use the vast majority of our features without ever providing us with a single piece of personal information.
- Optional Subscriptions: If you choose to subscribe to our newsletter, we collect your email address.
- Error Reports: If you report a batch code issue, you may optionally provide an email so we can follow up with you.
- Server Logs: Like all websites, our servers automatically log basic information (IP address, browser type) to maintain security and prevent abuse. These logs are ephemeral and purged regularly.
2. How We Use Your Data
The minimal data we do collect is used exclusively to:
- Refine our batch code decoders based on community feedback.
- Protect the platform against malicious automated traffic.
- Communicate with you regarding support requests you have initiated.
3. Cookies & Local Storage
We use functional cookies solely to enhance your user experience (for example, remembering your language preference). We do not use advertising cookies, and we do not participate in cross-site tracking networks.
4. Third-Party Services
To provide a world-class experience, we utilize a few select partners. We ensure these partners share our commitment to privacy:
- Hosting: Our site is hosted on secure global infrastructure (Cloudflare).
- Database: We use encrypted, industry-standard database providers to store brand and decoder information.
5. Your Rights & Contact
You have the right to request access to or deletion of any personal data we hold about you. Since we hold very little to no data on most users, this process is usually instantaneous.
For any privacy-related inquiries, please reach out to our team at:
privacy@batchfirst.com
